2025. Mercedes-Benz Financial Services India Pvt. Ltd. All Rights Reserved

Grievance Redressal Mechanism

For Financial Services related queries/complaints only.

Level 1

Any one of the following

Call us:

Customer Service Centre: 1800 212 3374 / 1800 212 2237 from 09:00 – 18:00 (Mon – Fri) & 09:00 – 13:00 (Sat), except public holidays.

Email Id:

mbfsindia@mercedes-benz.com

You can also access information related to your account by visiting customer online service portal. COS Link.

Passenger Cars: www.mymbfs.com

Level 2

If the complaint is unresolved within 10 working days, please contact our Grievance Redressal Officer, Mr. Gurinder Singh with the reference number given in
Level 1 – Email id: mbfsigrievanceofficer@mercedes-benz.com

id: mbfsigrievanceofficer@mercedes-benz.com

(OR)

Write to Customer Service Department

Registered address:

Mercedes-Benz Financial Services India Pvt. Ltd.

5th Floor, Plot 8, Baashyam Willow Square 9 & 10,

First Street, Thiru ViKa Industrial Estate, Guindy,

Chennai - 600032

Tamil Nadu, India.

Correspondence Address:

Mercedes-Benz Financial Services India Pvt. Ltd.

E-3, MIDC Chakan, Phase III,

Chakan Industrial Area, Kuruli & Nighoje,

Taluka Khed, Pune - 410501

Maharashtra, India

Telephone Number: (+91) 21 3567 3000

General Meeting Notice

Liquidity Risk Management Framework Disclosures
Nodal Officer

Name:

Ms. Anita Iyer

Address:

E-3, MIDC Chakan, Phase III,

Chakan Industrial Area,

Kuruli & Nighoje, Taluka : Khed,

Pune – 410 501,

Maharashtra- India

Telephone:

02135 637377

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