2023. Mercedes-Benz Financial Services India Pvt. Ltd. All Rights Reserved
For Financial Services related queries/complaints only.
Level 1
Any one of the following
Call us:
Customer Service Centre: 1800 212 3374 / 1800 212 2237 from 09:00 – 18:00 (Mon – Fri) & 09:00 – 13:00 (Sat), except public holidays.
Email Id:
You can also access information related to your account by visiting customer online service portal. COS Link.
Passenger Cars: www.mymbfs.com
Level 2
If the complaint is unresolved within 10 working days, please contact our Grievance Redressal Officer, Mr. Gurinder Singh with the reference number given in
Level 1 – Email id: mbfsigrievanceofficer@mercedes-benz.com
Write to Customer Service Department
Registered address:
Mercedes-Benz Financial Services India Pvt. Ltd.
5th Floor, Plot 8, Baashyam Willow Square 9 & 10,
First Street, Thiru ViKa Industrial Estate, Guindy,
Chennai - 600032
Tamil Nadu, India.
Correspondence Address:
Mercedes-Benz Financial Services India Pvt. Ltd.
E-3, MIDC Chakan, Phase III,
Chakan Industrial Area, Kuruli & Nighoje,
Taluka Khed, Pune - 410501
Maharashtra, India
Telephone Number: (+91) 21 3567 3000
Name:
Ms. Anita Iyer
Address:
E-3, MIDC Chakan, Phase III,
Chakan Industrial Area,
Kuruli & Nighoje, Taluka : Khed,
Pune – 410 501,
Maharashtra- India
Telephone:
02135 637377
Email id: